At Refine Beauty Studio we values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book an appointment, or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, address, booking details.
Service Preferences: Selected treatments, appointment dates/times.
Payment Information: Collected securely through our booking/payment partners (we do not store card details directly).
Technical Information: IP address, browser type, device, cookies, and website usage data.
2. How We Use Your Information
We use your information to:
Manage bookings and provide beauty services.
Communicate with you about appointments, offers, or service updates.
Send promotional emails, SMS, or ads (if you have opted in).
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.
3. Sharing Your Information
We will never sell your personal information. We may share limited data with:
Service providers (e.g., booking software, payment gateways, marketing platforms).
Legal authorities if required by law.
Advertising platforms (Google, Meta/Facebook, Instagram) for remarketing and lead generation, with your consent.
4. Cookies & Online Tracking
Our website may use cookies and tracking technologies to:
Improve site performance.
Personalise your experience.
Deliver targeted ads through platforms like Google Ads and Meta.
You can disable cookies in your browser settings, but this may affect website functionality.
5. Data Security
We take reasonable steps to protect your personal data from misuse, loss, and unauthorised access. However, no method of transmission over the internet is 100% secure.
6. Your Rights
As an Australian consumer, you have the right to:
Access and request a copy of your personal data.
Request correction or deletion of your information.
Opt out of marketing communications at any time.
Withdraw consent for data processing where applicable.
7. Retention of Data
We keep your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
8. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Refine Beauty Studio
📍 610 King Georges Road Penshurst New South Wales 2222
📧 refinebeautystudioaus@gmail.com
📞 +61 1300 564 597